Responsible Gaming

At d 111 Responsible Gaming
Our Commitment

Gaming should be a source of fun — not stress or hardship. d 111 believes responsible play is the best play. Stay in control, stay happy.

5 Protection Tools Free for everyone
24/7 Support Help available anytime
18+ Verified Strict Age Verification

Important: Gaming is entertainment — not a way to earn money. If you feel your play is getting out of control, today is the day to Help Center get in touch.

Play with Boundaries

Responsible gaming means enjoying gaming while staying in control of your budget, time, and emotions. At d 111, we believe every player deserves a safe and enjoyable experience.

Gaming becomes a problem when someone keeps playing despite losses, lies to family, or lets it interfere with daily life. d 111 offers a range of Responsible Gaming tools that let you set your own limits.

Remember — all responsible gaming features on d 111 are completely free and available at any time. Your wellbeing is our top priority.

Play within your budget — don't deposit more than you can afford to lose.
Set a schedule — don't play outside your designated hours each day.
Play for fun — not to chase losses.
Take a break — step away from gaming when you're tired or stressed.
Spend time with family and friends — gaming isn't the only way to have fun.
Don't hesitate to ask for help — d 111 is always here for you.

D 111 Responsible Gaming Tools

D 111 puts you in control of your gaming. Use the tools below to play safely and enjoyably.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once set, you cannot deposit beyond that limit within the chosen period. Decreases take effect immediately; increases require a 7-day waiting period.

Session Limit

Decide in advance how much time you'll spend gaming each day. Once the limit is reached, d 111 will automatically alert you and give you the option to end the session.

Loss Limit

Set the maximum amount you're willing to lose within a given period. Once that limit is reached, d 111 will automatically pause your gaming.

Cooling-Off Period

Take a break of 24 hours to 30 days. You won't be able to log in to your account during this time. This tool is useful when you're feeling overwhelmed or notice a sudden spike in your play.

Self-Exclusion

You can close your account for 6 months to 5 years, or permanently. If you attempt to open a new account during this period, d 111 will block it. This is the most effective step for serious problems.

Reality Check

At regular intervals, d 111 will remind you how long you've been playing and how much you've won or lost — keeping you aware and in control.

How to set it up: To use these tools, log in to your account → Settings → Responsible Gaming. For any issues, Help Centreto get in touch.

Recognise the Signs of Problem Gaming

People often don't realize when a gaming habit is becoming a problem. Watch out for the signs below. Being aware of them is an important part of Responsible Gaming at d 111.

  • Chasing losses by placing more bets to win back what you've lost.
  • Lying to family or friends about your gaming.
  • Spending money meant for work, studies, or household expenses on gaming.
  • You can't stop playing and keep coming back.
  • Losing sleep or feeling irritable because you can't stop thinking about gaming.
  • Gaming while in debt or borrowing money to play.
  • You can't find enjoyment or entertainment outside of gaming.

If even one of these signs applies to you, Reach out to d 111 support right now. Asking for help isn't a sign of weakness — it takes courage.

Ask Yourself

Answer these questions honestly. If most of your answers are "yes," it's time to seek help.

Have you ever spent more than your set budget?
Do you feel like you just can't stop playing?
Do you feel angry, frustrated, or anxious after a loss?
Are you prioritising gaming over spending time with family?
Has gaming caused arguments or distance between you and your loved ones?
Unable to stop gaming even when you're facing financial hardship?
Contact the Help Centre

How to Self-Exclude

If you feel you need a short break or a longer time away from gaming, self-exclusion on d 111 is simple. Just follow the steps below.

  1. 1
    Log In to Your Account Log in to d111.click with your username and password.
  2. 2
    Go to Profile Settings Click the profile icon in the top right corner and select "Settings".
  3. 3
    Open the Responsible Gaming Menu Go to the "Responsible Gaming" option in the Settings menu.
  4. 4
    Choose Self-Exclusion Choose from 6 months, 1 year, 3 years, 5 years, or permanent.
  5. 5
    Confirm Confirm your decision — it takes effect immediately and you'll receive a confirmation by email.

Direct Help: If you have trouble following the steps above, Help Centre Contact us via live chat. Support is available 24/7.

Keep Your Budget in Check

The most effective way to practice Responsible Gaming at d 111 is to set a deposit limit. It keeps your spending in check.

  1. 1
    Select Deposit Limit from Settings Go to the "Deposit Limit" option under the Responsible Gaming menu.
  2. 2
    Choose a duration Daily, weekly, or monthly — whichever works best for you.
  3. 3
    Set Your Limit Enter a specific amount — for example, ৳500 per day.
  4. 4
    Save Your limit takes effect immediately. You can lower it at any time, but increasing it requires a 7-day waiting period.

Tip: We recommend spending no more than 5% of your monthly income on gaming. It's a simple rule for responsible play at d 111.

Our Commitment to Responsible Gaming

D 111 cares about more than just profit. Ensuring every player's mental and financial well-being is our responsibility.

Strict Age Verification

D 111 does not allow anyone under 18 to create an account. Age is verified using a national ID at registration and before large withdrawals.

AI-Powered Monitoring

D 111's automated system analyses every player's gaming patterns. If unusual behaviour is detected, the support team will proactively reach out.

Trained Support Team

All d 111 support staff are trained in responsible gaming. If you're going through a tough time, they'll help you with empathy and without judgement.

Transparent Game Information

The RTP (Return to Player) for every game on d 111 is clearly displayed, so players always know their chances of winning.

Instant Lock

Lock your account instantly at any time — even mid-session. One click puts your account on pause, no matter what you're playing.

Mental Health Resources

D 111 works with organisations that specialise in gaming addiction and can refer you to professional support whenever needed.

Responsible Gaming Q&A

Yes, all of d 111's Responsible Gaming tools are completely free. Deposit limits, session limits, loss limits, Cooling-Off Periods, and Self-Exclusion are available to every registered player at no extra charge.

No, self-exclusion does not affect your account balance — it remains safe. Once the exclusion period ends, or by contacting the support team, you can request a withdrawal. Your funds will never be cancelled or forfeited.

Yes, but increasing your limit requires a 7-day waiting period. This delay is intentional to prevent impulsive decisions. Decreasing your limit, however, takes effect right away. This is a key part of d 111's Responsible Gaming policy.

Absolutely. If you believe a family member is struggling with a gaming problem, please Help Center Reach out. d 111's support team will offer confidential guidance and help you take the right steps.

A cooling-off period is a temporary break — from 24 hours up to 30 days. Your account is locked during this time but reactivates automatically once the period ends. Self-exclusion is a longer-term decision — from 6 months to permanent — and requires approval from the support team to reactivate after the period expires.

Yes. Age verification is mandatory when registering on d 111. Accounts that have not verified a national ID or birth certificate are restricted from full access. Any account flagged as suspicious is investigated immediately and closed if necessary. Protecting minors is at the heart of our responsible gaming policy.
Play Responsibly

Play Safe, Play Happy

Join d 111 and enjoy a safe experience with our Responsible Gaming tools. Your well-being is our success.

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