Your Privacy
Our Top Priority

Welcome to d 111. This Privacy Policy explains what information we collect when you use the d111.click website and mobile app, why we collect it, and how we keep it safe.

D 111 is a licensed online gaming platform. We take our users' privacy seriously. This policy has been developed in accordance with international data protection standards and written in plain English for the convenience of our Bangladeshi users.

By creating an account or using d 111, you agree to this Privacy Policy. If you have concerns about any part of it, please contact us and we will do our best to address them.

D 111 only collects information that is necessary to provide our services. We never ask for data we don't need. Below is a detailed breakdown of what we collect:

We never collect your full bank account details or passwords. All sensitive payment information is stored in encrypted form at all times.

D 111 uses your data solely for specific, defined purposes — never for anything beyond that. A full list of how we use your information is provided below:

• Account Management: To verify registration, authenticate logins, and secure your account.
• Payment Processing: To process deposits and withdrawals securely and maintain transaction records.
• Customer Support: To quickly resolve your questions, complaints, or issues.
• Fraud Prevention: To detect suspicious activity and maintain platform security.
• Personalized Experience: To recommend games, bonuses, and promotions tailored to your preferences.
• Legal Compliance: To comply with lawful requirements from licensing authorities and law enforcement agencies.
• Responsible Gaming: To identify problem gambling patterns and send timely alerts.
• Promotional Communications: With your consent, to inform you of new bonuses and offers (you can unsubscribe at any time).

D 111 never sells your personal data or shares it with advertisers. However, limited information may be shared in certain specific circumstances:

• Payment Providers: bKash, Nagad, Rocket — only the information necessary to complete transactions.
• Game Provider: Game software providers (e.g., Evolution, Pragmatic Play) — for game operation purposes only.
• Legal Authorities: To law enforcement agencies when required by a valid court order or official investigation.
• Licensing Body: To regulators for the purpose of maintaining our gaming license.
• Anti-Fraud Service: With fraud detection technology partners — solely for the purpose of preventing fraudulent activity.

Outside of the cases listed above, d 111 does not share your information with any third parties. All partners are bound by strict confidentiality agreements.

D 111 uses industry-standard technology to keep your data secure. Our security measures operate across multiple layers, so your information remains protected even if one layer is compromised.

• SSL/TLS Encryption: All communication on the website and app is secured with 256-bit SSL encryption.
• Data Encryption: Sensitive stored data (passwords, payment details) is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An extra layer of security can be enabled for account logins.
• Firewall & DDoS Protection: To keep our servers protected against external attacks.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.
• Limited Access: d 111 staff can only access information that is necessary for their specific role.

Data Retention Period: Your data is retained for as long as your account is active and for up to 7 years after closure, as required by law. It is then securely deleted.

The d 111 website and app use cookies — small text files stored in your browser that help improve your experience.

You can disable optional cookies at any time through your browser settings. Note that disabling essential cookies may affect the website's functionality.

As a d 111 user, you have important rights regarding your personal data. We respect those rights and make them easy to exercise.

To exercise these rights support@d111.click— or reach us via live chat. We typically respond within 7–30 days.

D 111's platform integrates third-party game providers and payment gateways, each with their own privacy policies and data handling practices.

• Game providers (e.g., Evolution Gaming, Pragmatic Play) may store your gaming data on their own platforms.
• Payment gateways (bKash, Nagad, Rocket) operate under their own security policies.
• D 111 is not responsible for the privacy practices of these third parties.
• We ensure that all our partners meet the minimum required security standards.

D 111 is strictly prohibited for anyone under the age of 18. We do not collect data from minors and do not knowingly provide services to underage individuals.

• Age is verified at registration and can be confirmed via National ID or birth certificate.
• If we discover that a minor has created an account, it will be closed immediately and all associated data will be permanently deleted.
• Parents and guardians should monitor their children's internet usage and use parental control software where appropriate.
• If a minor is suspected of having an account support@d111.clickto let us know.

For any questions, concerns, or complaints regarding this privacy policy, contact d 111 directly. Our Data Protection team is ready to resolve your issue promptly.

• Email: support@d111.click
• Live Chat: Click the chat button in the bottom-right corner of the website — available 24/7.
• Help Center: d111.click/help-center — Find answers to common questions here.

We typically respond within 24–48 hours. Complex matters may take up to 30 days. This policy may be updated from time to time — significant changes will be communicated via email or an in-platform notification.